Appointments & Scheduling
Plans sometimes change. This page explains how to request the cancellation or rescheduling of an appliance repair appointment with Appliance Repair Edmonton, what information may be needed and how any applicable service charges are considered.
Please contact us as early as possible. A requested change is subject to confirmation and any applicable booking terms.
Appointment Changes
The stage of your appointment and any previously agreed arrangements may affect how a change is handled.
If you need to cancel a confirmed appointment, please notify us as early as possible and provide the contact details used for the booking. Any applicable cancellation conditions depend on the terms communicated when arranging service.
If you would prefer another appointment date, contact us to request a change. A replacement time depends on scheduling availability and is not confirmed until agreed with our team.
If a scheduled visit cannot take place because access or necessary contact is unavailable, a new appointment may need to be arranged. Any charges must be considered under the applicable booking agreement and law.
Cancelling after diagnostic or repair work has begun is different from cancelling an upcoming appointment. Previously authorized work, parts and other agreed expenses may need to be reviewed separately.
Important: Sending a cancellation request does not itself confirm that the booking has been cancelled. Please obtain confirmation of the appointment change, particularly when the scheduled service time is approaching.
Payments & Refunds
Not every cancellation has the same circumstances. The status of a booking, any authorized service, previously agreed charges and applicable consumer protections can all affect the outcome.
No universal cancellation fee or refund deadline is stated on this page. Any applicable charge or refund must be assessed against the actual agreement and relevant legal requirements.
If a cancellation, diagnostic or other service fee was disclosed and agreed, its applicability must be considered according to those terms and applicable law. A fee is not automatically owed merely because a cancellation is requested.
If parts were specifically ordered with your authorization, any related expenses or refund conditions depend on the terms agreed before the order and applicable consumer law.
Work already completed before cancellation may have separate payment obligations under the agreed service terms. Charges should be considered in relation to the work authorized and performed.
If you have already paid and are requesting a refund, provide the payment and service details so the request can be reviewed. Any refund entitlement, method and timing depend on the circumstances, agreement and applicable law.
Nothing in this policy is intended to limit any mandatory consumer rights or remedies available under applicable Alberta or Canadian law.
Requesting a Change
A simple request with the relevant appointment details can help avoid confusion about your booking.
Have your name, contact number, appliance type and scheduled appointment date available, if the booking has already been confirmed.
Call (587) 200-5182 or submit a message through the Contact Us page. Clearly state whether you want to cancel the visit or request a new date.
Make sure the cancellation or replacement appointment has been acknowledged. Any outstanding fees, payments or additional arrangements should be clarified.
Contact Appliance Repair Edmonton before the scheduled visit whenever possible, and include your booking details.
Cancellation Policy / FAQ
Helpful information about cancelling, rescheduling and checking the status of appliance service arrangements in Edmonton.
Contact Appliance Repair Edmonton by phone or through the Contact Us page. Provide your booking details and request confirmation that the appointment has been cancelled.
Please contact us as early as possible. Any specific notice requirement should be determined from the terms communicated when the appointment was arranged.
Yes, you can request another appointment date. A new time depends on availability and must be confirmed by our team.
Not necessarily. Whether a charge applies depends on any previously disclosed and agreed terms, the stage of service and applicable law. Contact us for clarification about your particular booking.
Any financial implications of an authorized parts order depend on what was agreed before the order, the order's status and applicable law. These circumstances should be reviewed individually.
You can contact us to request a review of a payment or refund. Any entitlement, amount and processing arrangement depend on the applicable agreement, the services or parts involved and relevant consumer protections.
Sending an inquiry does not automatically create a confirmed service appointment. If you have not received booking confirmation, contact us to verify its status before requesting a cancellation.
For questions about an appointment or service payment, contact Appliance Repair Edmonton to review the details of your booking.
Call (587) 200-5182